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	<title>Alexander Jansen, Autor bei CleverPush</title>
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		<title>Advertising in Corona Times: What´s different now?</title>
		<link>https://cleverpush.com/en/blog/advertising-in-corona-times-whats-different-now/</link>
		
		<dc:creator><![CDATA[Alexander Jansen]]></dc:creator>
		<pubDate>Wed, 30 Jun 2021 18:40:16 +0000</pubDate>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Newest articles]]></category>
		<guid isPermaLink="false">https://cleverpush.com/?p=3284</guid>

					<description><![CDATA[<p>How much the pandemic has changed can hardly be summed up in one paragraph. But what is completely clear: in the Corona Times, advertising has also changed, in some cases radically. Perceptions are different, regarding to the advertising message itself, the product, the company and the (brand) image in general. What has changed in detail? [&#8230;]</p>
<p>Der Beitrag <a href="https://cleverpush.com/en/blog/advertising-in-corona-times-whats-different-now/">Advertising in Corona Times: What´s different now?</a> erschien zuerst auf <a href="https://cleverpush.com/en">CleverPush</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>How much the pandemic has changed can hardly be summed up in one paragraph. But what is completely clear: in the Corona Times, advertising has also changed, in some cases radically. Perceptions are different, regarding to the advertising message itself, the product, the company and the (brand) image in general.<br />
What has changed in detail? And is advertising still worthwhile in Corona Times?</p>
<h2>What has happened in the advertising world since 2020?</h2>
<p>In short: the entire communication has changed. Which also had to be quick and thorough. By the time of the first lockdown at the latest, the way people perceive advertising changed immediately. This was particularly felt by companies that had launched campaigns in the transition period, i.e. still in the &#8220;pre-Corona times&#8221;, which ran into the changed situation. What could be advertised with a boisterous party suddenly caused irritation. The scene was anything but appealing, the celebrants not sympathetic, but disconcerting. Suddenly the viewer saw nothing more than some kind of questionable superspreader event.</p>
<h3>What are the Corona Times doing with the consumer climate?</h3>
<p>Which winners but also losers the pandemic has produced, we have <a href="https://cleverpush.com/de/blog/das-internet-in-zeiten-von-corona-das-hat-sich-geaendert/"> <strong> already covered in this (<em>German Language</em>)article </strong> </a>. A study has meanwhile shown that clear and <a href="https://www.havasmedia.de/media/Havas-Media-Corona-Monitor_WELLE5.pdf" target="_blank" rel="nofollow noopener">continued the winners are fashion and delivery services</a>. Your position has also not affected the fact that there has been an easing these days. On the contrary, consumer mood has risen. And now that social contacts at work, family, friends, etc. are allowed again, fashion is more in demand.</p>
<h2>Is advertising worthwhile for every industry in Corona Times?</h2>
<p>The question may not be unwarranted. If you do not operate any of the segments that are currently in demand, attention may be lacking. The situation is also not stable. If the circumstances worsen again, consumer spending collapses again and all the effort was maybe only half as profitable as it should have been &#8230;</p>
<h3>Advertising is always worthwhile</h3>
<p>The reasons mentioned above are understandable. However, following them is not advisable. What makes advertising and marketing so important has not just stayed the same. The Corona Times have increased the importance:</p>
<h4>Advertising makes your company visible</h4>
<p>&#8230; or keep it visible. A bitter topic these days is that quite a few companies had to surrender before the crisis. A good campaign continues to show you as an active contact person and provider.</p>
<h4>Your (especially new) products want to be seen</h4>
<p>Draw attention to yourself &#8211; and ideally new offers right away – and remind customers as well as interested parties. You also arouse the curiosity of potential new customers. An advantage, just like in pre-Corona Times.</p>
<h4>A good campaign makes the purchase decision easier</h4>
<p>Regular communication with your target group makes the purchase decision easier. The Corona Times have blocked some decision. Maybe even made them forgotten. You can encourage trough advertising to buy, subscribe, etc.</p>
<h2>This is what advertising should look like in Corona Times</h2>
<p><a href="https://www.mediaanalyzer.com/studien/werbung-im-und-nach-dem-lockdown/" target="_blank" rel="nofollow noopener">A study by MediaAnalyzer</a> has compiled how advertising is seen these days. Also counts, of course,<a href="https://marketingclub-koelnbonn.de/fileadmin/user_upload/Concept_M_CoronaStudie.pdf" target="_blank" rel="nofollow noopener"> how the crisis is personally managed</a>. A kind of perceptual conflict emerges between the desired and the real, changed normality. These requirements for a good campaign can be derived from this feedback:</p>
<h3>The Corona Times can be adressed &#8211; but not too much</h3>
<p>The changed living conditions even have to at least pay in. Otherwise your communication will not appear authentic. But: be careful with mask photos. As much as they are everyday life &#8211; they are too much of everyday life. And now negatively tainted.<br />
A single person with a mask, for example when shopping, is still unproblematic. Even two, by far, do not evoke negativity. Especially not if they exude a positive mood and zest for life. But there shouldn&#8217;t be more people, because the perception tips immediately. The masks immediately displace everything else, since they stand for hazard prevention and distance. And thus have an instant negative effect.<br />
<strong> Exceptions </strong>: Joint sporting activities in the association or club. In this case, even several people who train together even without masks do not cause any reactance.</p>
<h3>Humor can (carry on to) play a role</h3>
<p>Simply put, the Corona times make it difficult enough. Your communication must therefore be positive and convey confidence. And it can be humorous. Take advantage of the fact that marketing is also entertaining for the audience.<br />
Beware of shallow, loud humor. What aroused sympathy with the target group before the Corona era can now be quickly rejected as inappropriate.</p>
<h3>Beware of high-priced goods and services</h3>
<p>In fact, despite the improved consumer climate, a certain objectivity has become, one might say: modesty. Customers want to treat themselves to something and enjoy. It is no longer as much about impressing others as it was before the Corona times. On the contrary, those who do not consume sustainably but rather extravagantly now encounter particularly negative effects.<br />
Therefore, it is better to showcase your products discreetly and creatively.</p>
<h3>Serve the desire for the old normal</h3>
<p>A lot of new things are beating down on consumers. Much and too much that they have to adjust to again and again. Find the counterbalance in your communication. <a href="https://cleverpush.com/en/blog/neuromarketing-and-how-to-use-it/" target="_blank" rel="nofollow noopener">Remember something beautiful</a> and familiar from the times before the pandemic. Communicate that the less complicated world still exists. Maybe a bit with your product &#8230;</p>
<h3>Avoid melancholy</h3>
<p>Dark scenarios, (too) negative theming of the situation, etc. damage your campaign. Even if you have specifically built a positive twist into it. In Corona times, there is a great risk that only what was previously oppressive gets caught. Or the audience doesn&#8217;t even read / look / scroll up to the positive twist.</p>
<h3>Look positively towards the future</h3>
<p>This always suits you, but especially as a provider of sports, events or travel. Promise the target group that a &#8220;complete renovation&#8221; is possible with your offer. Your customers will regain their previous fitness, experience something uplifting with your event or recharge their batteries on one of your trips. Make it clear that a new start and a return to yourself is possible with your offer.</p>
<p><strong> You want to start your successful push campaign? <a href="https://cleverpush.com/en/contact/" target="_ blank" rel="nofollow noopener"> Then contact us, we look forward to supporting you </a>. &lt;/ strong &gt;</strong></p>
<p>Der Beitrag <a href="https://cleverpush.com/en/blog/advertising-in-corona-times-whats-different-now/">Advertising in Corona Times: What´s different now?</a> erschien zuerst auf <a href="https://cleverpush.com/en">CleverPush</a>.</p>
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		<title>Neuromarketing and how to use it</title>
		<link>https://cleverpush.com/en/blog/neuromarketing-and-how-to-use-it/</link>
		
		<dc:creator><![CDATA[Alexander Jansen]]></dc:creator>
		<pubDate>Wed, 23 Jun 2021 16:59:48 +0000</pubDate>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Newest articles]]></category>
		<category><![CDATA[Other]]></category>
		<guid isPermaLink="false">https://cleverpush.com/?p=3141</guid>

					<description><![CDATA[<p>What does the customer like and why is he buying? What actually makes him decide a product or a brand? Neuromarketing wants to have the answer to that. And with this the question of what paves the way into the customer&#8217;s brain. We will briefly show you what exactly neuromarketing is based on. And how [&#8230;]</p>
<p>Der Beitrag <a href="https://cleverpush.com/en/blog/neuromarketing-and-how-to-use-it/">Neuromarketing and how to use it</a> erschien zuerst auf <a href="https://cleverpush.com/en">CleverPush</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>What does the customer like and why is he buying? What actually makes him decide a product or a brand? Neuromarketing wants to have the answer to that. And with this the question of what paves the way into the customer&#8217;s brain.<br />
We will briefly show you what exactly neuromarketing is based on. And how you can use it for your campaign.</p>
<h2>What is neuromarketing?</h2>
<p>As a sub-discipline of <a href="https://pitters.at/Publikationen/Werbepsychologie.pdf" target="_blank" rel="noopener"> advertising psychology </a>, neuromarketing deals with all processes of brain activity that have a positive, as well as negative, influence on a purchase decision. There are many methods of researching these brain activities. Particulary mentioned should be <a href="https://imotions.com/blog/eeg-vs-mri-vs-fmri-differences/" target="_blank" rel="nofollow noopener"> EEG and fMRI &lt;/ a &gt;. As well as eye tracking.<br />
Results from this research show that </a><a href="https://hbswk.hbs.edu/item/the-subconscious-mind-of-the-consumer-and-how-to-reach-it" target="_blank" rel="nofollow noopener">a remarkable 95% of purchase decisions are made on the basis of gut feeling. I.e. actually purely emotional </a><a href="https://imotions.com/blog/eeg-vs-mri-vs-fmri-differences/" target="_blank" rel="nofollow noopener">.<br />
In a nutshell: </a><a href="https://www.nationalgeographic.com/science/article/emotion-is-not-the-enemy-of-reason" target="_blank" rel="nofollow noopener">There are no (purchase) decisions without feelings </a><a href="https://imotions.com/blog/eeg-vs-mri-vs-fmri-differences/" target="_blank" rel="nofollow noopener">.</a></p>
<h3>Which emotions play the key role?</h3>
<p>In 2002 a research team demonstrated, that the reward center, and with it the area that arouses the desire for something, is stimulated particulary. Namely, when<a href="https://journals.lww.com/neuroreport/Abstract/2002/12200/ Cultural_objects_modulate_reward_circuitry.24.aspx" target="_blank" rel="nofollow noopener"> the test person sees something that increases him in terms of demonstrable prosperity. And thus social dominance </a>.<br />
12 male test persons were asked to rate photos of different vehicle models according to their attractiveness. You guessed it: the photos of the sports cars clearly stimulated the corresponding areas in the brain that trigger positive emotions.<br />
<strong> Conclusion: </strong> If is status, reputation, simply &#8220;being special&#8221; promised, it triggers desire. Thus also the purchase decision. It doesn&#8217;t matter whether it&#8217;s a sports car, baby food or fashion. The target group knows what makes them rise within their social environment. Because of this they´re looking for it.</p>
<h2>Which personalities are distinguished in neuromarketing?</h2>
<p>Because the <a href="https://en.wikipedia.org/wiki/Limbic_system" target="_blank" rel="nofollow noopener">Limbic system </a> is responsible for desires, neuromarketing distinguishes between so-called &#8220;Limbic types&#8221;. They in turn are derived from <a href="https://www.haeusel.com/wp-content/uploads/2016/03/wiss_fundierung_limbic_ansatz.pdf" target="_blank" rel="nofollow noopener">the limbic model </a>.<br />
They can be roughly divided into four categories, which of course cannot be strictly separated. Often the characteristics overlap.</p>
<h3>The four limbic types</h3>
<p><strong> 1. Traditionalists / Preservers / Harmonizers: </strong> Neuromarketing reaches them through stimulants such as security, comfort and stability.<br />
<em> Exemplary marketing example: <a href="https://www.youtube.com/watch?v=Aqkv2vAjYNI" target="_blank" rel="nofollow noopener">Werthers Original</a> </em><br />
<strong> 2. Adventurer / Performer / Epicures: </strong> This type is clearly triggered by dominance. Furthermore by an increase in self-esteem or the prospect of discovering and owning something new. In fact something, that no one else has (or can easily acquire).<br />
<em> Exemplary marketing example: <a href="https://www.youtube.com/watch?v=iN9PjL8DgXo" target="_blank" rel="nofollow noopener">BMW</a> </em><br />
<strong> 3. Disciplined: </strong> Similar to the type mentioned above, they´re stimulated by a prospective increase in self-worth, superiority, but also additional self-optimization.<br />
<em> Exemplary marketing example: <a href="https://www.youtube.com/watch?v=AjUbebzvjgk" target="_blank" rel="nofollow noopener">adidas</a> </em><br />
<strong> 4. Open-Minded: </strong> The open-minded like to be emotionalized by various stimulants. They appreciate the excitement and the being special just like the hedonists, but also look for the manageable and secure, as the traditionalists prefer.<br />
<em> Exemplary marketing example: <a href="https://www.youtube.com/watch?v=e7iSdU7cuCA" target="_blank" rel="nofollow noopener">Amazon Alexa</a> </em></p>
<h2>How does neuromarketing help your brand?</h2>
<p>As a social being, people strive for appropriate recognition within their environment. As mentioned above, consciously or unconsciously, they are looking for exactly these status symbols. On their customer journey they would like &#8211; and must be &#8211; picked up accordingly with your campaign.</p>
<h3>How to activate your target group</h3>
<p>Emotions as a trigger for buying impulses and possibilities of stimulation <a href="https://cleverpush.com/de/blog/7-moglichkeiten-durch-push-nachrichten-emotionen-zu-erzeugen/" target="_blank" rel="nofollow noopener"> we´ve already shown in this (<em>German Language</em>) article </a>.<br />
But here are a few more methods to improve the positive perception of your offer. And, of course, to increase the willingness to buy.</p>
<h4>Use the social proof</h4>
<p>This of course includes the well-known customer ratings. Invite users who have already converted to leave a review onto the relevant portals. The more of the good reviews you can show (and should also show, for example, in your push messages), the greater trust you will earn with future customers. The brain of the herd animal human works very conservative: the more people use something (and are pleased with it!), apparently the safer it is. And thereby it has to be good.</p>
<h4>Make it easy for interested parties</h4>
<p>Learning new things costs the brain some energy. In this context, learning also means memorizing a campaign or a message. Since the brain is reluctant to expend resources, you need to make “learning” your commercial message as comfortable as possible. All people as &#8220;<a href="https://www.livescience.com/27228-we-are-lazy-thinkers.html" target="_blank" rel="nofollow noopener"> Cognitive Misser </a>&#8221; it is best to pick them up with simple slogans. <a href="https://cleverpush.com/en/blog/ux-the-great-importance-of-a-positive-user-experience/" target="_blank" rel="noopener">Also a page that is easy to use and a quick check-out process is ideal for this</a>.</p>
<h4>Make yourself remembered</h4>
<p>Too consistent: the unwillingly learning brain also quickly forgets. So make sure you have an appropriate, but unobtrusive campaign. Retargeting has proven to be a particularly effective method here.</p>
<h4>Storytelling makes you memorable</h4>
<p>Emotions can best be aroused if the customer has an area of identification. You can achieve this with the element of storytelling. Show your product or service in an application.<br />
That sounds sober at first. But what that means exactly depends on your content. Tell something touching, funny, maybe even provocative, <a href="https://www.youtube.com/watch?v=V6-0kYhqoRo" target="_blank" rel="nofollow noopener">touchingly provocative. &#8230;</a><br />
Whichever way you tell your story, the advertising entertains the viewers. And tickles the emotion they need. And, add-on, they pick up the advertising message immediately and sustainably.</p>
<p><strong> Would you like more information and initial advice for your targeted push campaign and customer activation? <a href="https://cleverpush.com/en/contact/" target="_blank" rel="nofollow noopener">Talk to us, we will be happy to support you with your strategy </a>. &lt;/ strong &gt;</strong></p>
<p>Der Beitrag <a href="https://cleverpush.com/en/blog/neuromarketing-and-how-to-use-it/">Neuromarketing and how to use it</a> erschien zuerst auf <a href="https://cleverpush.com/en">CleverPush</a>.</p>
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		<title>9 Common Mistakes when sending Push Notifications</title>
		<link>https://cleverpush.com/en/blog/9-common-mistakes-when-sending-push-notifications/</link>
		
		<dc:creator><![CDATA[Alexander Jansen]]></dc:creator>
		<pubDate>Wed, 16 Jun 2021 17:53:44 +0000</pubDate>
				<category><![CDATA[Growth]]></category>
		<category><![CDATA[Marketing]]></category>
		<guid isPermaLink="false">https://cleverpush.com/?p=3097</guid>

					<description><![CDATA[<p>Not all push notifications are effective or lead to the expected results. There may be reasons that you cannot influence. But sometimes mistakes creep in. Quite common mistakes simply not noticed. But the recipients will. So much, that perception can have a detrimental effect on your entire marketing campaign. In worst case, your whole company. [&#8230;]</p>
<p>Der Beitrag <a href="https://cleverpush.com/en/blog/9-common-mistakes-when-sending-push-notifications/">9 Common Mistakes when sending Push Notifications</a> erschien zuerst auf <a href="https://cleverpush.com/en">CleverPush</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Not all push notifications are effective or lead to the expected results. There may be reasons that you cannot influence. But sometimes mistakes creep in. Quite common mistakes simply not noticed. But the recipients will. So much, that perception can have a detrimental effect on your entire marketing campaign. In worst case, your whole company.<br />
So that neither this nor that occurs, here are 9 common mistakes you can easily avoid.</p>
<h2>1. You don&#8217;t know your audience</h2>
<p>Sending push notifications just into the blue will hardly be of any use. Always create a <a href="https://personagenerator.com/" target="_blank" rel="nofollow noopener">Persona </a> and set the wording for your messages accordingly. Data tools such as Google Analytics also help a lot in analyzing user behavior and avoiding this one of common mistakes.</p>
<h3>Note the timing</h3>
<p>The dispatch time should be mentioned here again separately, <a href="https://cleverpush.com/en/blog/the-best-time-of-day-to-send-push-notifications/" target="_blank" rel="nofollow noopener"><br />
because the success of an entire campaign stands or falls with it easily</a>! Even if you have reliably grasped the characteristics of your target group, a message within the wrong timing will miss the mark. The optimal time depends on your offer, <a href="https://cleverpush.com/en/blog/christmas-campaigns-with-push-some-ideas/" target="_blank" rel="nofollow noopener">special occasions</a> or the goal of the message sent. Pay attention to alleged small things like time zones or important events for your target group. Hardly anyone can do anything in the middle of the night with an information about a super sale. Or even looks at his cell phone while he is cheering for an important soccer tournament.</p>
<h2>2. The content is irrelevant</h2>
<p>As far as common mistakes are concerned, this ties in closely with the point mentioned above. However, this has already happened to companies that actually know their target group. Simple example: The user has allowed push notifications, because he is expecting updates from the international financial market. He will show little willingness to react, if local news is interspersed. Not to mention, that he still remains a subscriber.<br />
Send notifications that actually deliver the value that is promised.</p>
<h2>3. Your motto for updates: &#8220;A lot helps a lot!&#8221;</h2>
<p>If you have new offers or content on a regular basis, the common mistake of communicating this right away tends to sneak in. First of all, it is a logical conclusion. However, don&#8217;t let this lead to new notifications every single time.<br />
As long a bargain is not equipped with a countdown or if you are a provider of news, it is better to bundle your updates. Send e.g. 2-3 push messages / week as summaries. In this way you remind yourself. And the user feels informed &#8211; instead of overwhelmed with spam.<br />
P.S .: Especially if you update carefully and not at every opportunity, a push message will earn even more attention.</p>
<h2>4. You don&#8217;t measure results and performance</h2>
<p>You are not informed about the opening rates or the click throughs. Maybe just about the convertions. If you lose sight of all the important numbers, you are simply putting your campaign at risk. And every campaign wthat comes after. You need to analyze to know which key visuals, which headlines, which content(s) etc. have aroused interest. Or which dispatching time has proven itself. You can only set up targeted campaigns if you know the whole range of values. Pick up the user on his customer journey and where he expects your support.</p>
<h2>5. You do not clearly state why you´re sending messages</h2>
<p>This often sneaks in as a common mistake. The user grants the opt-in. But you didn&#8217;t tell him why exactly you want to send push notifications. It can quickly happen that your intention and users expectation collides. It is obvious that the user does not appreciate this type of surprise. So always clearly state your reasons for sending push messages. This prevents misunderstandings &#8211; and the transparency leads to a higher click rate.</p>
<h2>6. You are not checking for errors</h2>
<p>Common mistakes, perhaps the most common ones, are typing or spelling errors. They crept in quickly and are all too human. It is therefore worth double-checking your message before clicking &#8220;Send&#8221;.</p>
<h2>7. The Landing Page is not suitable</h2>
<p>Sending a good push notification is one thing. It also depends a lot on where your customers are directed to after clicking onto your message. A common mistake is actually that the content of the message and the landing page are not aligned. So make absolutely sure that your landing page &#8230;</p>
<ul>
<li>matches the message in terms of content and design. Without any recognition value the user will only be confused &#8211; and jumps off immediately.</li>
<li>is attainable. A 404 page is just as poisonous for your campaign as it is for your reputation as an advertiser.</li>
<li>does not overwhelm the visitor with CTAs and pop-ups</li>
<li>serves the expectations of your target group (see point 1)</li>
</ul>
<h2>8. The communication goal is missing</h2>
<p>It already adressed above, now a little more concrete here. A common mistake found into a considerable number of campaigns is, that they lack a clear goal. All efforts seem to be directed to nothing certain. So always ask yourself what exactly you want to achieve. Traffic? More awareness? Sales / Subscriptions? Customer loyalty?<br />
If you have not clearly defined your goal for yourself and your communication, you cannot carry it out clearly. Only when you know what you want to say, how to whom, with what intent, your users/future customers will understand you. And convert more reliably.</p>
<h2>9. There is a lack of patience</h2>
<p>Of course: Push campaigns cost time and, even if they are one of the less expensive advertising media, they still cost money. Accordingly, it is understandable if an action is not supposed to run forever. It is perfectly normal when you want to see success as quickly as possible. However, rushing it hardly helps. Allow time for campaigners and recipients alike. Observe user behavior, place A / B tests. With just a little patience and work, at least at the beginning, you can quickly send targeted and correspondingly successful push messages in the future.<br />
What you already know from other aspects of life also applies here: keep the pot boiling, learn out of feedback, mistakes and &#8211; of course, your successes.</p>
<p><strong> Now you know 9 common mistakes when sending push messages. You will have everything right under control with us &#8211; immediately. T<a href="https://cleverpush.com/en/contact/" target="_blank" rel="nofollow noopener">alk to us, we´re looking forward to advice you on your project!.</a> </strong></p>
<p>Der Beitrag <a href="https://cleverpush.com/en/blog/9-common-mistakes-when-sending-push-notifications/">9 Common Mistakes when sending Push Notifications</a> erschien zuerst auf <a href="https://cleverpush.com/en">CleverPush</a>.</p>
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		<title>UX: The great Importance of a positive User Experience</title>
		<link>https://cleverpush.com/en/blog/ux-the-great-importance-of-a-positive-user-experience/</link>
		
		<dc:creator><![CDATA[Alexander Jansen]]></dc:creator>
		<pubDate>Fri, 11 Jun 2021 18:50:44 +0000</pubDate>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Newest articles]]></category>
		<guid isPermaLink="false">https://cleverpush.com/?p=3060</guid>

					<description><![CDATA[<p>This is nothing new: The UX, or user experience, is a great asset. A handshake is not enough to ensure that the provider&#8217;s website shows exactly what the visitor expects. And that it provides a correspondingly good UX. The user experience results from aspects such as good design, usability and, ultimately, the awakening of positive [&#8230;]</p>
<p>Der Beitrag <a href="https://cleverpush.com/en/blog/ux-the-great-importance-of-a-positive-user-experience/">UX: The great Importance of a positive User Experience</a> erschien zuerst auf <a href="https://cleverpush.com/en">CleverPush</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>This is nothing new: The UX, or user experience, is a great asset. A handshake is not enough to ensure that the provider&#8217;s website shows exactly what the visitor expects. And that it provides a correspondingly good UX. The user experience results from aspects such as good design, usability and, ultimately, the awakening of positive emotions.<br />
Like so many things that satisfy (future) customers, the commitment for a positive user experience is extremely rewarding. The UX contributes to the positive perception of the product or page &#8211; as well as to the perception of your company as a whole. And that ensures the most important thing: good and lasting sales.<br />
We&#8217;ll show you how to successfully increase the UX in your online presence.</p>
<h2>What does UX mean?</h2>
<p>You can call user experience an umbrella term. Because it is not limited to a momentum, but covers the entire course of the Customer Journey. In fact, from awareness to after-sale and advocacy.<br />
The user experience is mainly used into the online area, but of course also extends to the “offline” world. Every experience of the customer with a company, service and / or product, whether digital or physical, therefore belongs to UX.</p>
<p>Our focus here should be on the online UX.</p>
<h2>What role does Usability play?</h2>
<p>Usability and UX are still often treated as the same. Which is not right, but also not entirely wrong. After all, the two are as closely related as possible: Usability is an (important!) Part of the user experience.</p>
<h3>Aims of Usability</h3>
<p>Its focus is on designing a page or app in such a way that the intended target group can find their way there as quickly and easily as possible. For<br />
<a href="https://www.interaction-design.org/literature/topics/ux-design#:~:text=User%20experience%20(UX)%20design%20is,%2C%20design%2C%20usability%20and%20function." target="_blank" rel="nofollow noopener">the right UX design </a> the age of the target group, e.g., plays a key role, such as level of knowledge or frequency of use. Particularly important:</p>
<ul>
<li>Intuitive operation</li>
<li>Clarity</li>
<li>Short loading times</li>
<li>Correct display of the page on every device</li>
</ul>
<h3>The UX as a Collective Term</h3>
<p>Simply put, the UX is an overall result from these parameters:</p>
<ul>
<li><strong> Utility: </strong> The site / product is useful. An entertaining / informative or similar value is in prospect.</li>
<li><strong> Usability: &lt;/ strong&gt; The site / product is quickly self-explanatory and easy to use </strong></li>
<li><strong> Desirability: </strong> Page / product is appealing. The user wants to buy / subscribe / book, etc.</li>
<li><strong> Brand Experience: </strong> &#8220;Triad&#8221; &#8211; overall impression of the brand / product / website.</li>
</ul>
<h2>And this is how you achieve a good User Experience</h2>
<p>As already mentioned, usability plays the most important role in &#8220;online UX&#8221;. Therefore you will retrieve some of the underlying principles in the following points.</p>
<h3>Good Design</h3>
<p><a href="https://www.nngroup.com/articles/eyetracking-setup/" target="_blank" rel="nofollow noopener">Studies have shown a tendency of users to always follow the same direction of view </a> . They could be characterized as an <strong> F </strong>, sometimes as an <strong> E </strong>. The view goes from top left to right, just like when reading a text. Then the view moves back up to go down.<br />
So add the relevant information precisely at these key points. This makes it easier for the user to find their way around your site immediately.</p>
<h3>Menu Navigation</h3>
<p>A point of design that follows the practical aspect. Make sure that the menu is always accessible and, above all, clearly visible to the user. Either through breadcrumps or, if he has to scroll a long way, sticky content, which takes him back to the main menu with one click.</p>
<h3>Unified Tonality and compelling CD</h3>
<p>When it comes to tonality, pay attention to the expectations of your target group. How does they want to be addressed? Objective or casual way of addressing? B2B- or B2C-communication?<br />
Also ensure a uniform and clear typeface, additional an appealing selection of key visuals, colors, etc. Have you changed your logo and / or font as part of a relaunch? Ensure that the old version(s) have been replaced everywhere. Strictly adhere to the specifications of the corporate design on every page. Only if the user recognizes you on every page, he gains the desired positive impression of your professionalism.</p>
<h3>Avoid 404 Pages as good if possible</h3>
<p>Indeed, the emphasis is on “if possible,” because 404 errors are as inevitable as bad weather. But they shouldn&#8217;t come with the same frequency.<br />
In case of an error page, apologize and offer alternative content. That sounds a little boring. But with <a href="https://www.inzonedesign.com/blog/28-cleverly-funny-creative-404-error-pages//" target="_blank" rel="nofollow noopener">these examples </a> you can see how charming, creative and funny you can implement such a site. And even promote positive UX.</p>
<h3>Don&#8217;t overload with CTA</h3>
<p>When you want to <a href="https://cleverpush.com/en/blog/how-to-make-money-with-your-website/" target="_blank" rel="nofollow noopener">monetize your website </a>, it is tempting to incorporate many call to action-options. Or to provide advertising space for other companies. Since the users are used to it, they wouldn´t penalise with immediate churn.<br />
As with anything, the dose is crucial. Use CTAs, advertorials, pop-ups &amp; Co. such as hints or assistance: Visible but unobtrusive. Consistent with your CI and your communication goal.</p>
<h2>Push Messages support positive UX</h2>
<p>If your site picks up the user as he expects, he is open for <a href="https://cleverpush.com/en/blog/combining-email-with-push-notifications/" target="_blank" rel="nofollow noopener">Updates by email or push message </a>. Since more and more pages are accessed via mobile devices, the opt-ins are also granted here.<br />
This is your chance to reach <a href="https://cleverpush.com/en/blog/more-success-in-lead-generation/" target="_blank" rel="nofollow noopener">the lead won</a> via a modern and flexible communication channel: push messages.<br />
Push notifications do not simply counteract the weaknesses of email delivery. They have even more direct advantages. Only a few of which are briefly listed here:</p>
<ul>
<li>Easier and more flexible customization, as well as <a href="https://cleverpush.com/en/blog/why-push-notifications-are-ahead-of-emails/" target="_blank" rel="nofollow noopener">constant adaptation to changes </a>.</li>
<li>Exact coordination of the dispatch <a href="https://cleverpush.com/en/blog/the-best-time-of-day-to-send-push-notifications/" target="_blank" rel="nofollow noopener"> to the daily routine of the target group </a>.</li>
<li>More control of the retargeting</li>
<li>Salient embedding of activating elements, such as <a href="https://cleverpush.com/de/blog/7-moglichkeiten-durch-push-nachrichten-emotionen-zu-erzeugen/" target="_blank" rel="noopener">emojis</a> (<em>German language article</em>) .</li>
</ul>
<p>Conclusion: With the agile push messages you reliably achieve an immediate increase in positive UX.</p>
<p><strong> What other advantages are there, what exactly do they look like and how do they support UX? <a href="https://cleverpush.com/en/contact/" target="_blank" rel="nofollow noopener">Talk to us, we will be happy to advise you </a>. </strong></p>
<p>Der Beitrag <a href="https://cleverpush.com/en/blog/ux-the-great-importance-of-a-positive-user-experience/">UX: The great Importance of a positive User Experience</a> erschien zuerst auf <a href="https://cleverpush.com/en">CleverPush</a>.</p>
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		<title>The Importance of Time on Site</title>
		<link>https://cleverpush.com/en/blog/the-importance-of-time-on-site/</link>
		
		<dc:creator><![CDATA[Alexander Jansen]]></dc:creator>
		<pubDate>Wed, 09 Jun 2021 18:16:20 +0000</pubDate>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Newest articles]]></category>
		<guid isPermaLink="false">https://cleverpush.com/?p=3030</guid>

					<description><![CDATA[<p>Time on site, session duration or simply retention time. Whichever term you use, one thing remains the same: it is important. The time that a user spends on your site is recorded by tools such as Google Analytics and, the longer the time on site, it is rated positively &#8211; and rewarded with a better [&#8230;]</p>
<p>Der Beitrag <a href="https://cleverpush.com/en/blog/the-importance-of-time-on-site/">The Importance of Time on Site</a> erschien zuerst auf <a href="https://cleverpush.com/en">CleverPush</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Time on site, session duration or simply retention time. Whichever term you use, one thing remains the same: it is important. The time that a user spends on your site is recorded by tools such as Google Analytics and, the longer the time on site, it is rated positively &#8211; and rewarded with a better organic ranking.<br />
Why is that exactly? And why should you increase the time spent on your pages?<br />
But above all: how?</p>
<h2>What does time on site mean?</h2>
<p>It describes how long a visitor stayed on a page or the entire domain.<br />
In order to calculate it, the <strong> Time on Page </strong> is first needed. This means the duration of one visit at a respective page (URL) of the domain. This value is added and divided by the numbers of URL belonging to the domain.<br />
The average length of stay (<strong> Average Session Duration </strong>) is obtained from the sum of all sessions in seconds. This number is divided by the frequency of the sessions, so that <a href="https://support.google.com/analytics/answer/1006253?hl=en" target="_blank" rel="nofollow noopener">Google Analytics can rate the quality of the page </a>. The ranking is based on the rating.</p>
<h2>What does the length of stay state?</h2>
<p>Google likes to see a visitor staying on a page for a long time. Apparently the visitor gets what he wants here, is well informed and / or entertained. Good quality is derived from this.<br />
A short time on site has a correspondingly negative effect. If the bounce rate &#8211; the frequency, with which users leave the site after only a few seconds &#8211; is increased, quality will be denied.<br />
<strong> Simply put: </strong><br />
Long stay = good side; short stay = bad side.</p>
<h3>Some reasons for a short time on site</h3>
<ul>
<li>Wrong keywords: E.g. &#8220;bird feeder&#8221; is set up, but the user encounters a provider for dog houses.</li>
<li><a href="https://www.portent.com/blog/analytics/research-site-speed-hurting-everyones-revenue.htm#:~:text=The%20first%205%20seconds%20of , (between% 20seconds% 200% 2D5)" target="_blank" rel="nofollow noopener">The loading times are too long.</a></li>
<li>The page is very confusing.</li>
<li>Technical errors affect the appearance and function of the page.</li>
<li>The visitor receives a security warning because the SSL certificate has expired.</li>
</ul>
<h2>What makes time on site so important?</h2>
<p>Google rewards a long time on site with a better organic ranking. For you, this means that you do not have to invest money in ads to make the leap to the top results, once the user has entered the relevant search term.<br />
Correspondingly, companies are doing a lot to increase their time on site. The <a href="https://searchengineland.com/searchmetrics-google-ranking-factors-study-says-content-gaining-links-losing-importance-265431" target="_blank" rel="nofollow noopener">best ranking sites keep their visitors on average around 3 minutes and 10 seconds </a>.<br />
There is also a very practical reason: a user who feels entertained and / or well informed converts with greater willingness. He will also recommend you to others. This brings more traffic, which Google also sees as a quality feature. With the appropriate length of stay, your site will continue to rank higher &#8211; and the conversions will increase.</p>
<h3>Look out!!</h3>
<p>Increasing the time on site is not automatically a win for every company! Or even makes sense. In addition, the length of stay does not, of course, fully state the quality of a domain.<br />
Visitors can also stay long on a page that is confusing and difficult to navigate. But since they need important information from there, they endure the frustration.<br />
Again, for example, a provider who releases information about opening- or departure times will naturally not have long sessions. On the contrary: the brevity speaks for high page quality.</p>
<p>Fortunately, Google knows that too. Therefore, additional parameters are used to evaluate the ranking of a page more precisely.</p>
<p>You should therefore always rethink the nature of your company, your offer and thus your online presence first.</p>
<h2>How to extend the length of stay?</h2>
<p>In short: counteract the reasons already mentioned above causing a high bounce rate.<br />
And you should keep doing that.</p>
<h3>The classical &#8220;time on site enhancer&#8221;: videos</h3>
<p>Even if you are reading here: the average user doesn&#8217;t like doing this too much. If he wants information, he prefers to choose it as a video. <a href="https://www.cisco.com/c/en/us/solutions/collateral/executive-perspectives/annual-internet-report/white-paper-c11-741490.html" target="_blank" rel="nofollow noopener">Studies have proven its great &#8211; and above all increasing &#8211; popularity </a>.<br />
So be sure to include explanatory or promotional videos. Especially to present more complex products.</p>
<h3>Offer quality content</h3>
<p>Of course, the visitor also wants to read. But only exciting, informative, understandable and error-free texts. Reading on a screen can quickly become exhausting. So structure well, choose clear colors and check for clarity.</p>
<h3>Pay attention to the mobile presentation</h3>
<p>Adapt the mobile presentation of your site to the respective device. <a href="https://www.statista.com/statistics/430830/share-of-mobile-internet-traffic-countries/" target="_blank" rel="nofollow noopener">More and more users are accessing pages via mobile </a>. If they find distorted or cut off views there, they don&#8217;t give the desktop version a chance either.<br />
Set a high value on <a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank" rel="nofollow noopener">Accessibility </a>.</p>
<h3>Keep your website up to date</h3>
<p>The viewing habits of modern users have changed. Anyone who comes to a page wants to find it clear, tidy, intuitive and, if they are mobile, responsive. The resulting, good UX, immediately increases the time on site.</p>
<h3>Call-to-Action</h3>
<p>CTA increases the time on site, because the visitor feels that he has been picked up. Means, you should offer him support with meaningful call-to-action. You can thus make a purchase easier, conclude an appointment, register on the page / to the newsletter / to subscribe to <a href="https://cleverpush.com/en/blog/what-exactly-are-push-notifications-anyway/" target="_blank" rel="nofollow noopener">Push messages </a> etc.</p>
<h2>Conclusion</h2>
<p>The means to increase the length of stay are often very simple. However, they can be complex to implement, for example with a glance on shortening loading times or building a responsive design.<br />
But you will find: all the effort is worth it. Google Analytics rewards with a better ranking, which brings more traffic &#8211; and thus more conversions.<br />
You can actively accelerate this process. Bring visitors to your site with push notifications. Inform about your new content, invite to your page.<br />
<strong> How exactly is it going? <a href="https://cleverpush.com/de/contact/" target="_blank" rel="nofollow noopener">Talk to us, we will be happy to support you with your strategy </a>. </strong></p>
<p>Der Beitrag <a href="https://cleverpush.com/en/blog/the-importance-of-time-on-site/">The Importance of Time on Site</a> erschien zuerst auf <a href="https://cleverpush.com/en">CleverPush</a>.</p>
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		<title>More Success in Lead Generation</title>
		<link>https://cleverpush.com/en/blog/more-success-in-lead-generation/</link>
		
		<dc:creator><![CDATA[Alexander Jansen]]></dc:creator>
		<pubDate>Tue, 08 Jun 2021 18:12:17 +0000</pubDate>
				<category><![CDATA[Growth]]></category>
		<category><![CDATA[Newest articles]]></category>
		<guid isPermaLink="false">https://cleverpush.com/?p=3008</guid>

					<description><![CDATA[<p>There is no question: lead generation involves a lot of effort. After all, it requires the willingness and voluntariness with which interested parties make their data available for further information and processes. So you have to act carefully if you want to reach the lead. But the effort is worthwhile. A satisfied lead often turnes [&#8230;]</p>
<p>Der Beitrag <a href="https://cleverpush.com/en/blog/more-success-in-lead-generation/">More Success in Lead Generation</a> erschien zuerst auf <a href="https://cleverpush.com/en">CleverPush</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>There is no question: lead generation involves a lot of effort. After all, it requires the willingness and voluntariness with which interested parties make their data available for further information and processes. So you have to act carefully if you want to reach the lead.<br />
But the effort is worthwhile. A satisfied lead often turnes into a satisfied (new) customer.<br />
Here we will show you how successful lead generation works. And how the lead can become the buyer.</p>
<h2>Lead generation? What is a Lead anyway?</h2>
<p>The term “lead generation” describes the targeted contacting &#8211; from a diligent customer search &#8211; between the provider and the interested party. The name &#8220;Lead&#8221; already shows the high value of this contact. It is clearly not just any arbitrary expression of interest. The potential customer has given the supplier his contact info – and therefore the permission, to send updates, etc.<br />
Lead generation is considered a part of the customer journey. And in there as an important phase between taking notice and buying</p>
<h3>What Data does the Lead transfer?</h3>
<p>Depending on the industry and level (B2B or B2C), different information may be required to generate leads. Basically, however, the lead names:</p>
<ul>
<li>First and last name(s)</li>
<li>Held position if necessary, sometimes with basic information about the company (pivotal on B2B level)</li>
<li>Postal address and telephone number</li>
<li>Email address</li>
<li>Social media presence (more B2B-area)</li>
</ul>
<h2>Are there qualitative Differences between the Leads?</h2>
<p>In fact, a distinction is made between those valuable contacts. Because there are some true treasures among them:<br />
<strong> MQL = Marketing Qualified Lead </strong><br />
The contact has given details in order to receive information and updates. This shown interest is valuable for further marketing measures. In very simplified term, you could speak of the pre-stage to the &#8230;<br />
<strong> SQL = Sales Qualified Lead </strong><br />
These are the treasures. The potential buyer is ready to convert into an actual buyer. In this case the responsibilities are changing within the company. Now the sales department is in charge to conduct the customer into the buying process.</p>
<h2>Useful Methods for successful Lead Generation</h2>
<p>As already mentioned, the lead generation is sometimes tedious. The main reason behind this: in fact “the magical formular” simply does not exist. The costs and effort also vary accordingly.<br />
<strong>But:</strong> more awareness, greater range, stronger sales and growth are the reward. Correspondingly, <a href="https://www.hubspot.com/marketing-statistics" target="_blank" rel="nofollow noopener">successful companies use quite a few resources to generate leads &#8211; it&#8217;s simply worth it</a>.</p>
<h3>1. Use the Potential of your Website</h3>
<p>You are already using one of the most valuable tools for generating leads: your own site. You can boost lead generation &#8211; <a href="https://cleverpush.com/en/blog/how-to-make-money-with-your-website/" target="_blank" rel="nofollow noopener">also monetization</a> &#8211; by offering quality content here.<br />
This is useful in B2C, even more &#8211; and especially- in B2B. Here you often need to convince several decision-makers. Establish yourself as a provider with real expertise on your side. Therefore establishing your own (specialist) blog is always a good investment.<br />
Pay attention to the parameters of search engine optimization. If you appear under the top results in the organic search, this not only arouses the interest of completely new visitors. A high <a href="https://www.impactplus.com/blog/important-top-listing-google" target="_blank" rel="nofollow noopener">ranking also enjoys a seriousness bonus</a> for guests who already know your name.</p>
<h3>2. Create (simple!) Lead forms</h3>
<p>&#8220;Lead readiness&#8221; is awakened. Too often, however, it experiences a damper because of difficult registration procedures. Therefore you should offer the interested party an as quick and easy lead form as possible. This is quite important, especially for the B2C area. Here, in particular, frequency and tonality is important as well. If the interested party is asked to register too quickly, too often or even too demanding, he leaps off.<br />
So pay attention to &#8230;</p>
<ul>
<li>Form placement (As Pop-Up? Embedded into the footer &#8230;?)</li>
<li>ask as few queries as possible (too many fields increase the churn rate, especially at B2C)</li>
<li>install an Progress indicator for multi-page lead forms</li>
<li>give Feedback in case of incorrect or missing information (e.g. through quickly recognizable fields with a red background)</li>
<li>explain the reasons for possibly sensitive queries (in a tooltip)</li>
<li>avoid captchas. (They have a rather annoying than motivating effect. This unnecessarily jeopardizes the entire lead generation process.)</li>
<li>of course, <a href="https://gdpr.eu/" target="_blank" rel="nofollow noopener">the requirements of the GDPR</a>.</li>
</ul>
<p>&nbsp;</p>
<p>Timing is also decisive. Ask to register before downloading, participating in a raffle or access to test- or generally free access.</p>
<h3>3. Use the Social Media Network</h3>
<p>Social media has become a valuable channel to establish and maintain a corporate identity and, at first, to build up a network of sympathizers. This succeeds, especially in the B2C area, with Facebook &amp; Co. At the B2C level accordingly via Xing or LinkedIn. Especially with the help of latter channels you have the opportunity to recommend yourself as an competent contact in your field. This works to convince the decision makers, as already mentioned above.<br />
<strong> Attention: </strong> Social media is the channel that needs to be devoted the most time and care. Your reaction to feedback must be quick &#8211; and above all competent. Professional errors, for example, are exposed much faster here. And it can be difficult to correct them.<br />
But as time-consuming as it is, it is also very worthwhile: Social media is certainly the most fertile channel for generating leads!</p>
<h2>After the Lead Generation: How do MQL convert to SQL?</h2>
<p>You created successfully a positive image, so the prospect has chosen your company and service for further information. Now you´re free to get the most out of this contact.<br />
The classical way to persuade the lead to convert is definitely email marketing. It has undoubtedly proven itself and, if a viable campaign is set up, it is bearing the fruit.<br />
However, there are also some <a href="https://cleverpush.com/en/blog/why-push-notifications-are-ahead-of-emails/" target="_blank" rel="nofollow noopener">disadvantages inherent in this</a>. These can be weighted, so that the lead simply withdraws his registration. Or you are no longer be remembered because your email is intercepted by the spam folder. If it doesn&#8217;t sink into the flood of inboxes right away &#8230;</p>
<h2>Our Recommendation</h2>
<p>Push notifications are a good solution to counteract the weaknesses in email dispatch. You can reach the lead much more flexible, because your message appears on his mobile. Moreover this messages can be customized much better, especially regarding to the mailing times. Your opportunities go <a href="https://cleverpush.com/en/blog/the-best-time-of-day-to-send-push-notifications/" target="_blank" rel="noopener">even up to personalized retargeting</a>.<br />
Of course, you don&#8217;t have to turn your back on email marketing, if this method always worked for you! We recommend expanding the communication channel. <a href="https://cleverpush.com/en/blog/combining-email-with-push-notifications/" target="_blank" rel="nofollow noopener">Simply combine email and push notifications</a>.</p>
<p><strong> Would you like more information and initial advice? <a href="https://cleverpush.com/en/contact/" target="_blank" rel="nofollow noopener">Please talk to us, we will be happy to support you and your strategy!</a></strong></p>
<p>Der Beitrag <a href="https://cleverpush.com/en/blog/more-success-in-lead-generation/">More Success in Lead Generation</a> erschien zuerst auf <a href="https://cleverpush.com/en">CleverPush</a>.</p>
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